13.3°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

new-charges-laid-against-two-men-in-surrey-extortion-and-shooting-case
BCJun 25, 2026

New Charges Laid Against Two Men in Surrey Extortion and Shooting Case

Surrey Police have laid additional charges against 20-year-old Harshdeep Singh and 21-year-old Hanspreet Singh in connection with an extortion and shooting investigation. The new charges include discharging a firearm and possessing a loaded weapon. The two men were arrested on January 26 shortly after shots were fired at a home near 129 Street and 84 Avenue in Surrey. Officers conducting patrols under the Surrey Police Service's Project Assurance program spotted and stopped a suspicious vehicle in the area and arrested the two suspects. A search of the vehicle led to the seizure of a loaded ha
AlbertaJun 25, 2026

Heavy Rain Warning Issued for Central Alberta

Environment Canada says heavy rainfall expected across central Alberta this weekend could lead to overland flooding, road washouts and damage to infrastructure. Forecasters are predicting up to 60 millimetres of rain between Friday evening and Sunday. The agency noted that an unusually wet June has already left the ground saturated, increasing the risk of flooding. Environment Canada also warned that another weather system is expected to move into the region early next week, potentially bringing even more heavy rainfall and worsening conditions. Residents are being advised to monitor weather
powerful-earthquake-strikes-venezuela-massive-casualties-feared
WorldJun 25, 2026

Powerful Earthquake Strikes Venezuela, Massive Casualties Feared

A powerful earthquake has struck the South American nation of Venezuela, causing widespread destruction. Two strong tremors measuring 7.1 and 7.5 in magnitude hit within a minute of each other, leading to severe damage across several areas. According to reports, numerous buildings and homes have collapsed. Authorities have confirmed hundreds of deaths, while thousands of people have been injured. Officials fear that the death toll could exceed 10,000 as many people are still believed to be trapped under the rubble. The strong tremors were felt west of Venezuela's capital, Caracas, where sever
carney-trump-speak-by-phone-ahead-of-nato-summit-next-month
CanadaJun 25, 2026

Carney, Trump speak by phone ahead of NATO summit next month

Prime Minister Mark Carney and U.S. President Donald Trump held a phone conversation Wednesday ahead of next month's NATO summit, according to the Prime Minister's Office. The Prime Minister's Office confirmed the call in a one-line statement but did not disclose the topics discussed by the two leaders. Carney and Trump are expected to meet during the annual NATO summit, scheduled for July 7 and 8 in Ankara, Turkey. The meeting comes as NATO allies continue discussions on defence spending and broader security priorities. Turkey's Foreign Minister Hakan Fidan is also visiting Canada from Thursd
senior-leaders-of-edmonton-based-infantry-battalion-removed-amid-investigation
AlbertaJun 24, 2026

Senior leaders of Edmonton-based infantry battalion removed amid investigation

The Department of National Defence says two senior leaders of a respected Armed Forces battalion have been removed pending an investigation. It says Lt.-Col. Jason Hudson and chief warrant officer Kim Doerr have been temporarily removed from their positions with 3rd Battalion, Princess Patricia's Canadian Light Infantry. Hudson was the Edmonton-based unit's commanding officer. The Defence Department is sharing few details about the probe but says authority figures are expected to display good judgment and conduct. It says the 3rd Canadian Division, which oversees all Forces operations across W

Related News