14.16°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

IndiaOct 13, 2026

Drug Activist Jhotta Shot Dead in Punjab’s Mansa

Parvinder Singh, also known as Jhotta, who had been raising his voice against drug abuse in Punjab’s Mansa district, was shot dead on Tuesday morning. According to the information, he was questioning medical store owner Ashwani over the alleged illegal sale of narcotic medicines and recording the incident on his mobile phone. During the ensuing argument, the medical store owner allegedly pulled out a pistol and opened fire, critically injuring Parvinder Singh. He died while being taken to the hospital. Four of his associates were also injured in the incident. The accused fled the scene follo
AlbertaOct 09, 2026

Calgary Massage Therapist Faces Four More Sexual Assault Charges

A Calgary massage therapist is facing four additional sexual assault charges after four more alleged victims came forward. Police arrested 53-year-old Yuriy Zhivov in July in connection with an alleged incident during an appointment at Kinesio Massage Therapy, located on 17 Avenue SW, in August 2025. Following the release of information about the investigation, four additional victims contacted police, alleging that Zhivov had also committed criminal acts against them. As a result of the investigation, officers executed a search warrant at Kinesio Massage Therapy on October 1, 2026, and arrest
poilievre-pushes-back-against-musks-call-for-canadian-provinces-to-separate
BCOct 09, 2026

Poilievre Pushes Back Against Musk’s Call for Canadian Provinces to Separate

Conservative Leader Pierre Poilievre has strongly criticized Elon Musk’s suggestion that Quebec, Alberta and Saskatchewan should separate from Canada, saying Canadians make their own decisions and should not waste time on foolish social media posts from people with no connection to the country. Speaking to reporters at a press conference in Burlington, Ontario, on Friday, Poilievre said the focus should remain on the real challenges facing Canadians, including rising grocery prices, the housing shortage and the future of the economy. He said Canada would not be affected by someone’s tweets
gaurav-yadav-appointed-permanent-punjab-dgp
IndiaOct 09, 2026

Gaurav Yadav Appointed Permanent Punjab DGP

The Punjab government has appointed IPS officer Gaurav Yadav as the permanent Director General of Police (DGP). He had been serving as the acting DGP since July 2022. With the appointment, Punjab Police will now have a permanent chief after operating under an acting DGP for nearly four years. The Punjab government had submitted a list of 14 IPS officers to the Union Public Service Commission (UPSC) for the selection of a permanent DGP.
poilievre-to-visit-alberta-to-deliver-speech-on-canadian-unity
AlbertaOct 09, 2026

Poilievre to Visit Alberta to Deliver Speech on Canadian Unity

Conservative Leader Pierre Poilievre has announced that he will visit Alberta next week to deliver a speech on Canadian unity, just ahead of a referendum on Alberta separating from Canada. Speaking at a news conference in Ontario, Poilievre said he would also conduct more grassroots campaigning in the province. Asked about tech billionaire Elon Musk’s comments suggesting that Alberta, Saskatchewan and Quebec should separate from Canada, Poilievre said Canadians decide their own future. The premiers of Alberta and Saskatchewan have dismissed Musk’s remarks.

Related News