9.02°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

BCNov 09, 2026

Lorne Doerkson Appoints Angelo Isidorou as Principal Secretary Ahead of Taking Office

B.C. premier-designate Lorne Doerkson has announced the appointment of Angelo Isidorou as his principal secretary ahead of officially taking office on November 20. Isidorou is one of the key strategists credited with helping the B.C. Conservative Party rise to power. He previously served as the party’s executive director and campaign manager, playing a significant role in its growth under former leader John Rustad. The party, which secured less than two per cent of the vote in 2020, has now formed the provincial government. In another key appointment, Doerkson has named Ellie Blades as his d
WorldNov 09, 2026

At Least 34 Migrants Dead After Boat Capsizes Off Senegal Coast

At least 34 people have died after a boat carrying migrants capsized off the coast of Senegal, according to local media reports. Only one person has been rescued so far, while the number of people still missing remains unknown. The wooden boat reportedly sank between Senegal’s capital, Dakar, and the northern city of Saint-Louis. It was heading towards Spain’s Canary Islands when the tragedy occurred. Rescue operations are underway, and the bodies recovered so far are believed to belong to Senegalese nationals. Senegalese President Bassirou Diomaye Faye expressed condolences to the familie
bc-conservatives-gain-64th-seat-after-final-count-flips-burnaby-south-metrotown-riding
BCNov 09, 2026

BC Conservatives Gain 64th Seat After Final Count Flips Burnaby South-Metrotown Riding

The final count in British Columbia’s October provincial election has flipped the Burnaby South-Metrotown riding to the BC Conservatives by a margin of just 64 votes, giving Lorne Doerkson’s party a total of 64 seats in the legislature. Meanwhile, the BC NDP has retained its seat in Ladysmith-Oceanside by a margin of 50 votes. The party had initially won the riding by just 13 votes. Following its defeat, the BC NDP now holds only 27 seats in the legislature, while the BC Green Party has retained both of its seats. According to figures released by Elections BC, the Conservatives received 47
canada-launches-real-time-payment-system-for-instant-money-transfers
CanadaNov 09, 2026

Canada Launches Real-Time Payment System for Instant Money Transfers

Transferring money between bank accounts in Canada is set to become faster and easier with the launch of a new real-time payment system. Payments Canada announced on Monday the launch of its Real-Time Rail (RTR) payment system. Currently, transferring money between banks and completing business transactions can take considerable time. However, the new RTR system will allow consumers and businesses to send and receive money within seconds, 24 hours a day, seven days a week, including weekends and holidays. Initially, fintech companies such as Wealthsimple and KOHO are testing the system to offe
bibi-jagir-kaur-set-to-rejoin-shiromani-akali-dal-after-four-years
IndiaNov 09, 2026

Bibi Jagir Kaur Set to Rejoin Shiromani Akali Dal After Four Years

Former Shiromani Gurdwara Parbandhak Committee (SGPC) president Bibi Jagir Kaur is expected to rejoin the Shiromani Akali Dal on November 13, sparking fresh political discussions in Punjab and the Sikh community. Bibi Jagir Kaur has confirmed that Shiromani Akali Dal president Sukhbir Singh Badal will visit Begowal on November 13. She said people in Punjab are concerned about the weakening of the Akali Dal, which was established in 1920 at Sri Akal Takht Sahib, and stressed the need to strengthen the party. She also stated that she has never sought any position and has always worked for the pa

Related News