4.87°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

canada-confirms-death-of-canadian-citizen-amid-iran-protests-condemns-state-violence
CanadaJan 15, 2026

Canada confirms death of Canadian citizen amid Iran protests, condemns state violence

Canada’s foreign affairs department has confirmed the death of a Canadian citizen in Iran as widespread anti-government protests continue across the country. Foreign Affairs Minister Anita Anand said the federal government has received information indicating the individual died at the hands of Iranian authorities. Anand said Canada strongly condemns the use of violence by the Iranian government against protesters and civilians, and is calling for an immediate end to the crackdown. The confirmation comes amid heightened international concern over arrests, injuries, and deaths linked to demons
bathinda-court-allows-kangana-ranaut-to-appear-via-video-in-defamation-case
IndiaJan 15, 2026

Bathinda court allows Kangana Ranaut to appear via video in defamation case

A Bathinda court on Thursday granted actor and MP Kangana Ranaut exemption from personal appearance in a defamation case linked to her controversial remarks during the farmers’ protest, allowing her to attend future hearings through video conferencing. The case was filed by Mahinder Kaur, an elderly woman from Punjab, who alleges she was defamed after Ranaut made public comments identifying her during the 2020–21 farmers’ agitation. The matter has been under hearing in a Bathinda court, drawing attention due to its political and social context. During arguments, Ranaut’s legal counsel
headline-b-c-to-end-drug-decriminalization-pilot-as-province-shifts-focus-to-treatment-and-recovery
BCJan 15, 2026

B.C. to end drug decriminalization pilot as province shifts focus to treatment and recovery

British Columbia will allow its three-year drug decriminalization pilot project to expire at the end of this month, with the provincial government confirming it will not seek an extension from Health Canada. Health Minister Josie Osborne said the pilot, which was launched to encourage people to seek help without fear of criminal penalties, did not produce the outcomes the province had hoped for. The exemption from the federal Controlled Drugs and Substances Act is scheduled to end on Jan. 31. The decriminalization initiative began in January 2023 and permitted adults to possess up to 2.5 grams
overpass-strike-causes-lane-closure-and-delays-on-highway-1-in-surrey
BCJan 14, 2026

Overpass strike causes lane closure and delays on Highway 1 in Surrey

An overpass strike involving a commercial truck has partially shut down Highway 1 eastbound in Surrey, prompting an investigation by BC Highway Patrol and traffic delays for commuters. Police say the collision occurred near the 192 Street overpass when a flatdeck truck towing an excavator struck the structure, causing visible damage. The eastbound right lane of Highway 1 was closed immediately as a precaution while safety assessments began. BC Highway Patrol was called to the scene shortly before 9:30 a.m. after motorists reported witnessing the incident. Officers are now working with Commerci
BCJan 14, 2026

Vancouver man charged after alleged assault on fast-food worker over unpaid add-on

A Vancouver man is facing a criminal charge after police say a dispute over a burger order escalated into a violent assault at a downtown fast-food restaurant. According to Vancouver police, the incident happened around 7:05 p.m. on January 12 at a restaurant on Granville Street. Investigators allege a customer demanded free bacon on his burger and became aggressive when told he would have to pay for the extra item. Police say the suspect went behind the counter and into the kitchen area, where he allegedly punched a 23-year-old cook in the face. The worker suffered a serious facial injury and

Related News