16.82°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

g7-allies-to-release-100-million-barrels-of-oil-to-curb-rising-prices
CanadaOct 02, 2026

G7 Allies to Release 100 Million Barrels of Oil to Curb Rising Prices

Canada and its G7 allies have agreed to release 100 million barrels of oil from emergency reserves to help ease surging global oil prices. A significant portion of the supply will be diesel, as prices for the fuel have reached record levels in Canada, the U.S. and other countries. Canada’s average diesel price stood at around $2.63 per litre on Thursday, while prices in major cities such as Vancouver were close to $2.71 per litre. The higher costs have placed additional financial pressure on truck drivers and farmers. Canada, the United States, the United Kingdom, France, Germany, Italy, Jap
abbotsford-police-arrest-48-year-old-suspect-in-two-rural-home-break-ins
BCOct 02, 2026

Abbotsford Police Arrest 48-Year-Old Suspect in Two Rural Home Break-Ins

Abbotsford Police have arrested 48-year-old Brian Barker in connection with two residential break-ins in a rural area. Police say the first incident occurred on September 3, 2026, in the Bradner Road area, when an unknown person entered a home while the family was inside and stole several valuables. Eleven days later, on September 14, another home on Montesina Avenue, about two kilometres away, was targeted. After identifying similarities between the two incidents, officers executed a search warrant at a home on Fraser Highway in Aldergrove and arrested Barker. Sgt. Hanninen said the suspect h
credit-card-fraud-and-money-laundering-arrest-warrants-issued-for-two-suspects
AlbertaOct 02, 2026

Credit Card Fraud and Money Laundering: Arrest Warrants Issued for Two Suspects

Police in Alberta have issued arrest warrants for two suspects wanted in connection with a credit card fraud and money laundering investigation spanning three cities, including Calgary. The investigation began in March last year after a Fort McMurray resident’s bank account was compromised, resulting in approximately $120,000 in fraudulent transactions. Victims in Calgary and St. Albert were also identified during the investigation. Based on an investigation by the Wood Buffalo RCMP’s Financial Crimes Unit, arrest warrants have been issued for 22-year-old Calgary resident Divianshu and 63-
five-arrested-in-b-c-extortion-investigation-one-held-at-toronto-airport
BCOct 02, 2026

Five Arrested in B.C. Extortion Investigation, One Held at Toronto Airport

Five young men have been arrested in a joint police operation in connection with an extortion investigation in British Columbia. Four foreign nationals were arrested in Surrey, while the fifth suspect was taken into custody at Toronto Pearson International Airport. Langley RCMP Supt. Harm Dosange and B.C. Extortion Task Force Chief Supt. Duncan Pound announced the arrests at a news conference on Friday. Police said all five suspects were arrested on Thursday and have been charged with extortion-related offences. According to Supt. Dosange, the investigation began in June 2025 after threats wer
BCOct 02, 2026

Chinese Steel to Be Used Again in $33B LNG Canada Phase 2 Project

Chinese steel will once again be used in the $33-billion LNG Canada Phase 2 project in Kitimat, British Columbia. The joint venture will purchase components from China Offshore Oil Engineering Co., a Chinese state-owned company that also built two liquefied natural gas processing units during the project’s first phase. The decision comes despite the Canadian government’s earlier commitment to prioritize locally produced steel under its Buy Canadian policy. The government now says private-sector companies have the right to make their own supply-chain decisions. LNG Canada spokesperson Paul

Related News