19.93°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

AlbertaSep 01, 2026

Voting Preparations Accelerate for Alberta’s 10-Question Referendum

Preparations are ramping up for Alberta’s 10-question referendum, with Elections Alberta beginning to distribute special mail-in ballots ahead of the Oct. 19 vote. Voters who have already registered for a special ballot will begin receiving their voting packages by mail. They can also choose to pick up their ballots in person. The special-ballot option is available to eligible Alberta voters who want to vote by mail. The referendum will feature 10 questions covering immigration, constitutional reform and Alberta’s future within Canada. The 10th question asks voters to choose between keep
BCSep 01, 2026

Bald Range Wildfire Under Control After 25 Days, Thousands of Residents Return Home

The Bald Range wildfire, which caused widespread destruction about 15 kilometres west of Summerland, B.C., has finally been brought under control after nearly 25 days of intensive firefighting efforts. According to the B.C. Wildfire Service, the fire broke out on August 7 and has affected approximately 25,163 hectares of land. The wildfire spread rapidly in its early stages, prompting evacuation orders for nearly 20,000 people in Summerland and surrounding areas. With the fire now under control, most evacuation orders and alerts have been lifted, allowing thousands of residents to return home
commercial-plaza-targeted-in-north-etobicoke-shooting-no-injuries-reported
CanadaSep 01, 2026

Commercial Plaza Targeted in North Etobicoke Shooting, No Injuries Reported

A commercial building in Toronto’s North Etobicoke area was targeted in a shooting early Tuesday morning, police said. The incident occurred at around 4:20 a.m. in a commercial plaza near Humber College Boulevard and Highway 27. Patrol officers in the area reportedly heard gunshots and immediately began investigating. Officers found evidence of gunfire at the scene. Fortunately, no injuries were reported in the shooting. According to police, the suspects fled the area immediately after the shooting in a black vehicle. Toronto police have not released a description of the suspects at this tim
canada-deploys-10-officials-to-nepal-to-support-canadians-affected-by-devastating-floods
CanadaSep 01, 2026

Canada Deploys 10 Officials to Nepal to Support Canadians Affected by Devastating Floods

The Canadian government has deployed a team of 10 officials to Kathmandu to provide assistance to Canadians affected by the devastating floods in Nepal. Foreign Affairs Minister Anita Anand confirmed the deployment in a statement shared on social media. According to Minister Anand, the team includes a senior RCMP officer and is working closely with local police, hospitals, trekking companies and international partners to locate missing Canadians and support affected families. The federal government has also announced $5 million in emergency humanitarian assistance for Nepal as the country cont
cm-bhagwant-mann-orders-preparations-for-khedan-vatan-punjab-diyan-2026
IndiaSep 01, 2026

CM Bhagwant Mann Orders Preparations for Khedan Vatan Punjab Diyan 2026

Punjab Chief Minister Bhagwant Mann on Monday directed officials to ensure foolproof arrangements for the fourth season of ‘Khedan Vatan Punjab Diyan-2026’, which will begin on September 5 from Shaheed Bhagat Singh Stadium in Bathinda. The Chief Minister said around 10 lakh players are expected to participate in this year’s games. Athletes from nine age groups, ranging from 14 years to above 70 years, will take part in the sporting event. A total of 38 sports disciplines will be contested this season. Four para-sports — athletics, powerlifting, badminton and wheelchair basketball — h

Related News