14.82°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

BCJul 13, 2026

45-year-old man feared drowned in Okanagan Lake after falling from inflatable tube

A 45-year-old man is feared drowned after falling into Okanagan Lake while riding an inflatable tube being towed behind a boat, according to West Kelowna RCMP. Police said the incident happened Saturday afternoon when the man lost his balance and fell into the water. Investigators said he was not wearing a life jacket and struggled to stay afloat after entering the lake. According to RCMP, the boat operator jumped into the water in an attempt to rescue the man but was unable to reach him. The operator was later rescued by another boater who was passing through the area. A dive team has been de
calgary-landlord-charged-after-alleged-hidden-cameras-found-in-tenants-bedrooms-and-bathrooms
AlbertaJul 13, 2026

Calgary landlord charged after alleged hidden cameras found in tenants' bedrooms and bathrooms

Calgary police have charged a 41-year-old landlord after tenants allegedly discovered hidden cameras inside bedrooms and bathrooms at a southwest Calgary home. According to the Calgary Police Service, a tenant reported on June 7 finding a small camera concealed inside a surge protector in a bathroom and another camera attached to a smoke detector in a bedroom. After informing other tenants, they also located similar hidden cameras in their rooms and contacted police. Investigators executed a search warrant on June 12 at a home in the 200 block of Springborough Way S.W., where they seized sever
vancouver-police-seek-witnesses-after-unprovoked-assault-at-marpole-bus-stop
BCJul 13, 2026

Vancouver police seek witnesses after unprovoked assault at Marpole bus stop

Vancouver Police are asking the public for information after a man was allegedly assaulted without provocation while waiting at a bus stop in the Marpole neighbourhood last week. According to a Vancouver Police Department news release, the incident occurred at about 9:25 a.m. on July 7 near Southwest Marine Drive and Ash Street. Investigators say the victim was waiting for a bus when a man approached from behind, pushed him and pulled the headphones from his head. Police allege the suspect then struck the victim several times with a longboard-style skateboard. The victim was able to flee the a
nearly-150-residents-displaced-after-apartment-fire-in-new-westminster
BCJul 13, 2026

Nearly 150 residents displaced after apartment fire in New Westminster

Nearly 150 residents were displaced after a fire damaged an apartment building in New Westminster on Friday, with firefighters continuing suppression efforts through the weekend to extinguish remaining hot spots. According to New Westminster Fire and Rescue Services, crews responded to a fire at Pinecrest Manor, located at 905 Fourth Ave., at about 1:30 p.m. Firefighters used ladders to rescue several residents from their balconies as the blaze spread through the building. Officials said the roof above the main entrance was destroyed, and part of the structure collapsed. Mayor Patrick Johnston
alberta-ottawa-and-major-oil-producers-sign-mou-to-advance-pathways-carbon-capture-project
AlbertaJul 13, 2026

Alberta, Ottawa and major oil producers sign MOU to advance Pathways carbon capture project

The Alberta government, the federal government and five major oil producers have signed a memorandum of understanding (MOU) to advance the multi-billion-dollar Pathways Carbon Capture and Storage (CCS) project, according to the governments involved. The agreement outlines a framework for collaboration on one of Canada's largest proposed carbon capture initiatives. According to the Alberta government, the MOU establishes shared objectives aimed at supporting Canada's economy while reducing greenhouse gas emissions. The project is designed to capture carbon dioxide from industrial operations and

Related News