10.62°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

poilievre-criticizes-carney-economic-record-outlines-conservative-agenda-in-toronto-speech
CanadaApr 16, 2026

Poilievre criticizes Carney economic record, outlines Conservative agenda in Toronto speech

Conservative Leader Pierre Poilievre used a speech to a business audience in Toronto on Friday to criticize Prime Minister Mark Carney’s economic record and promote his party’s approach to taxation and regulation. Speaking at the Canadian Club Toronto, Poilievre said the federal government has not delivered on key economic commitments since Carney took office more than a year ago. He told attendees that his party would focus on reducing taxes and cutting regulations, arguing that government should play a smaller role in the private sector. Poilievre claimed economic conditions have worsene
surrey-traffic-stop-leads-to-seizure-of-fentanyl-cocaine-and-meth-two-arrested
BCApr 16, 2026

Surrey traffic stop leads to seizure of fentanyl, cocaine and meth, two arrested

A proactive traffic stop in Surrey by the Combined Forces Special Enforcement Unit of British Columbia’s Uniform Gang Enforcement Team resulted in the seizure of more than 3.5 kilograms of suspected illicit drugs, according to a police release. CFSEU-BC said the stop took place on March 24 as part of ongoing enforcement targeting organized crime. Officers located bulk quantities of drugs packaged in vacuum-sealed bags. The substances were processed and identified as approximately 1.293 kilograms of fentanyl, 1.064 kilograms of cocaine and 1.149 kilograms of methamphetamine. Police said the f
canada-post-begins-transition-from-door-to-door-delivery-to-community-mailboxes
CanadaApr 16, 2026

Canada Post begins transition from door-to-door delivery to community mailboxes

Canada Post says it has begun preliminary work to phase out most door-to-door mail delivery, starting consultations with unions and communities as part of a multi-year transition. According to a Canada Post news release, the Crown corporation plans to convert approximately four million addresses to community mailboxes over the next five years. The change will be rolled out in stages, with different regions shifting to centralized mail delivery each year. The corporation says discussions are underway with 13 communities across the country, including Ottawa and Winnipeg. The first phase is expec
CanadaApr 16, 2026

Surge in citizenship-by-descent applications after Canada’s Bill C-3 takes effect

Applications for Canadian citizenship by descent have increased sharply following the implementation of Bill C-3, commonly referred to as the “Lost Canadians” law, according to federal immigration data. The law, which came into force on December 15, expands eligibility to individuals born outside Canada to Canadian parents who were also born abroad. To qualify, at least one parent must have lived in Canada for a minimum of three years before the applicant’s birth. According to Immigration, Refugees and Citizenship Canada, more than 12,000 applications were received between December 15 an
BCApr 16, 2026

Vancouver driver clocked at 191 km/h, fails roadside test with children in vehicle, RCMP say

A 37-year-old Vancouver man has been issued a 90-day driving prohibition after police say he was caught travelling 191 km/h in an 80 km/h zone with his children in the vehicle. According to a Maple Ridge RCMP news release, officers with the Road Safety Target Team were conducting speed enforcement on April 12 at حوالي 5:45 p.m. in the 25200 block of Lougheed Highway when a white Tesla was recorded travelling 111 km/h over the posted limit using a laser speed reader. Police said the driver showed signs of impairment after being stopped and was administered a roadside Approved Screening Dev

Related News