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cra-plans-major-hiring-push-to-boost-call-centre-capacity-ahead-of-tax-season
CanadaDec 11, 2025

CRA plans major hiring push to boost call centre capacity ahead of tax season

The Canada Revenue Agency says it plans to bring on roughly 1,700 additional call centre staff in the coming months as it prepares for a surge in taxpayer inquiries during the upcoming filing season. Agency officials say the goal is to expand the workforce to about 4,500 agents, citing internal forecasts that anticipate heavy call volumes. Melanie Serjak, an assistant commissioner with the CRA, told reporters that it is routine for the agency to scale up its operations for tax season, when daily call volumes can exceed 300,000. She said last year’s peak staffing level reached about 3,300 age
house-of-commons-prepares-to-adjourn-for-six-week-winter-break-as-key-bills-remain-unfinished
CanadaDec 11, 2025

House of Commons prepares to adjourn for six-week winter break as key bills remain unfinished

Members of Parliament are expected to wrap up the fall sitting as early as Thursday, ending the session ahead of the scheduled Friday adjournment and beginning a six-week winter break. MPs are due to return to the House on January 26, leaving several major pieces of government legislation still awaiting final approval. Government House Leader Steven MacKinnon said the minority Liberal government considers the fall session productive, noting progress on budget and public-safety bills that have not yet cleared Parliament. This sitting was the first full session under Prime Minister Mark Carney,
quebec-anticorruption-unit-opens-criminal-probe-into-provincial-liberal-party
CanadaDec 10, 2025

Quebec anticorruption unit opens criminal probe into provincial Liberal Party

Quebec’s anticorruption police force has launched a criminal investigation into the provincial Liberal Party, adding to a period of internal turmoil for the long-standing political organization. A spokesperson for the force confirmed the probe today but declined to provide details, citing the active nature of the case. The confirmation follows disclosures last month that investigators were reviewing allegations of wrongdoing to determine whether a formal investigation was warranted. The decision to proceed suggests authorities found sufficient grounds to examine the matter further. The Liber
canada-prepares-to-name-new-u-s-envoy-as-next-phase-of-trade-talks-approaches
CanadaDec 10, 2025

Canada prepares to name new U.S. envoy as next phase of trade talks approaches

Prime Minister Mark Carney says Canada’s next ambassador to the United States will have time to get up to speed before North America’s trade relationship enters a new round of negotiations. Carney told reporters that federal consultations on the renewal of the Canada–U.S.–Mexico Agreement have wrapped up, while officials in Washington are only beginning their own review. He said the three-country assessment of the trade pact is expected to intensify in the new year, a process that could carry major implications for Western Canada’s transportation corridors, agriculture exports, and m
bank-of-canada-holds-key-interest-rate-as-officials-monitor-economic-uncertainty
CanadaDec 10, 2025

Bank of Canada holds key interest rate as officials monitor economic uncertainty

The Bank of Canada has left its benchmark interest rate unchanged at 2.25 per cent in its final policy decision of the year, signalling that borrowing costs remain at a level the central bank views as appropriate for maintaining price stability. Governor Tiff Macklem said major global economies continue to show signs of resilience, even as uncertainty persists and the United States maintains a protectionist approach to trade. He noted that the current policy rate is helping keep inflation near the bank’s two per cent target, suggesting no immediate need to raise or cut interest rates. Mackle
police-search-for-suspects-after-fatal-shooting-in-brampton-mall-parking-lot
CanadaDec 09, 2025

Police search for suspects after fatal shooting in Brampton mall parking lot

Peel Regional Police are investigating a fatal shooting after a man was found unresponsive inside a vehicle at the Shoppers World parking lot on Monday evening. Officers were called to the area near Main Street South and Steeles Avenue East shortly after 7 p.m. Police say officers broke a window to reach the victim and began CPR, but the 25-year-old Brampton resident was pronounced dead at the scene. Investigators later confirmed he had been shot multiple times while sitting inside the vehicle. According to police, the shooter left the area before officers arrived. No suspect description has b
carney-says-details-of-federal-return-to-office-plan-expected-within-weeks
CanadaDec 08, 2025

Carney says details of federal return-to-office plan expected within weeks

Prime Minister Mark Carney says the federal government will soon clarify how often public servants will be required to work from their offices, signalling that updated expectations should become clearer in the coming weeks. His comments came during a discussion with Ottawa Mayor Mark Sutcliffe at the mayor’s monthly breakfast event hosted by the Ottawa Board of Trade and the Ottawa Business Journal. Carney said in-person attendance requirements will not be uniform across the federal workforce and will instead reflect employees’ roles, responsibilities and seniority. He noted that the gover
air-transat-pilots-issue-strike-notice-as-contract-talks-stall-flights-set-to-wind-down-early-next-week
CanadaDec 08, 2025

Air Transat pilots issue strike notice as contract talks stall, flights set to wind down early next week

Air Transat travellers are being told to prepare for significant disruption after the union representing the airline’s 750 pilots served a 72-hour strike notice. The Air Line Pilots Association says its members will walk off the job Wednesday morning unless contract talks with Transat A.T. Inc. show meaningful progress. The notice follows nearly a year of negotiations and a 21-day cooling-off period that ends December 10, the first day pilots can legally strike or the company can issue a lockout. Transat says it is continuing round-the-clock discussions but warned that flight operations will
CanadaDec 05, 2025

Carney meets Trump and Sheinbaum in rare joint appearance at FIFA World Cup final draw

Prime Minister Mark Carney joined U.S. President Donald Trump and Mexican President Claudia Sheinbaum today at the John F. Kennedy Center in Washington for the final draw of the 2026 FIFA World Cup, marking the first time the three leaders have appeared together since tensions rose over Trump’s recent trade actions. Carney entered a private viewing box reserved for the Canadian delegation shortly before the draw began. The box was located beside the American section, allowing for a brief exchange between the prime minister and President Trump. Earlier in the afternoon, Carney held a short me

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threat-prompts-brief-lockdown-at-nanaimo-high-school
BCDec 11, 2025

Threat prompts brief lockdown at Nanaimo high school

A Nanaimo high school was placed under a precautionary lockdown Wednesday afternoon after school staff were alerted to a threat directed at a student. The incident at Nanaimo District Secondary School began around 2:30 p.m., prompting administrators to activate established safety procedures. Nanaimo RCMP officers responded immediately and remained on site while classrooms were secured. Police and school officials said the lockdown lasted roughly 30 minutes, and students and staff were released shortly after 3 p.m. once officers determined there was no ongoing risk. The district says students w
vancouver-police-seize-loaded-rifle-and-drugs-during-downtown-eastside-arrest
BCDec 11, 2025

Vancouver Police seize loaded rifle and drugs during Downtown Eastside arrest

Vancouver Police say a loaded rifle and several other weapons were taken off the street this week after officers arrested a man suspected of trafficking drugs in the Downtown Eastside. The incident took place Tuesday afternoon near East Hastings and Columbia Street, an area where frontline police and community workers have long raised concerns about violence linked to the drug trade. According to the Vancouver Police Department, members of the Beat Enforcement Team were on routine patrol around 2:35 p.m. on December 9 when they arrested a 32-year-old Surrey resident outside a residential build
donald-trump-unveils-new-gold-card-immigration-program
WorldDec 11, 2025

Donald Trump unveils new ‘Gold Card’ immigration program

Former United States president Donald Trump announced on Thursday the launch of a new immigration initiative he calls the Gold Card, opening the application process for the program. Under the plan, individuals can apply for the Gold Card at a fee of US$1 million, while companies wishing to secure a card for executives or employees would pay US$2 million. Trump’s campaign says cardholders would receive a U.S. passport, full voting rights and the same benefits enjoyed by other American citizens. Trump framed the Gold Card as part of his broader “America First” policy agenda, asserting the
flooding-prompts-wider-evacuations-and-highway-closures-across-southern-b-c
BCDec 11, 2025

Flooding prompts wider evacuations and highway closures across southern B.C.

Communities across southern British Columbia are facing new evacuation orders and travel disruptions after heavy rainfall triggered flooding and landslides that severed key routes between the Lower Mainland and the Interior. Provincial officials say multiple highways, including the Coquihalla and Highways 1, 3, 5 and 11, remain shut as crews assess washouts and unstable slopes. The closure of Highway 11 has also halted access to the Sumas border crossing. In Abbotsford, 371 properties on the Sumas Prairie were ordered evacuated overnight as waters linked to the overflowing Nooksack River conti
cra-plans-major-hiring-push-to-boost-call-centre-capacity-ahead-of-tax-season
CanadaDec 11, 2025

CRA plans major hiring push to boost call centre capacity ahead of tax season

The Canada Revenue Agency says it plans to bring on roughly 1,700 additional call centre staff in the coming months as it prepares for a surge in taxpayer inquiries during the upcoming filing season. Agency officials say the goal is to expand the workforce to about 4,500 agents, citing internal forecasts that anticipate heavy call volumes. Melanie Serjak, an assistant commissioner with the CRA, told reporters that it is routine for the agency to scale up its operations for tax season, when daily call volumes can exceed 300,000. She said last year’s peak staffing level reached about 3,300 age