18.79°C Vancouver

Apr 1, 2021 8:29 PM -

Staff shortage amid B.C.'s deadliest COVID-19 care home outbreak: report

Share On
staff-shortage-amid-b-c-s-deadliest-covid-19-care-home-outbreak-report
Bernadette Cheung poses for a photograph outside Little Mountain Place, where her grandmother, who passed away, was a resident, in Vancouver, Thursday, Jan. 7, 2021. An inspection of the long-term care home found staffing levels were low and cleaning was inadequate as the virus spread throughout the facility. THE CANADIAN PRESS/Darryl Dyck

An inspection of a long-term care home that was the site of BC's deadliest COVID-19 outbreak found staffing levels were low and cleaning was inadequate as the virus spread throughout the facility.

The Vancouver Coastal Health inspection report obtained through a freedom of information request says these two issues were corrected while the outbreak was still underway in Little Mountain Place.

Bernadette Cheung filed a complaint that prompted the report after her grandmother died of COVID-19 at the Vancouver home along with 40 other residents.

Cheung says the report doesn't provide details, such as how many staff members the facility was short or how three weeks without adequate cleaning affected the spread of the virus.

The report found that when the outbreak was declared on November 22nd, staffing coverage was sufficient, but as more employees fell sick with COVID-19, staffing levels fell below a baseline.

It says Vancouver Coastal Health redeployed a significant number of staff to exceed the baseline requirements by 20 per cent.

The report also says the cleaning team did not fully comprehend or implement infection control and enhanced cleaning, so the authority deployed a specialized cleaning team on December 13th.

Little Mountain Place referred questions to Vancouver Coastal Health, which did not immediately respond to a request for comment.

BC's Seniors Advocate Isobel Mackenzie is working on a larger review of COVID-19 in care homes, which she hopes to publish in July.

Latest news

BCAug 06, 2026

Fort St. John RCMP investigate second targeted drive-by shooting in recent weeks

RCMP are investigating a targeted drive-by shooting in Fort St. John that damaged several properties but did not result in any reported injuries. The incident marks the second targeted shooting in the city within the past few weeks. According to Fort St. John RCMP, officers responded to reports of gunfire at about 1:37 a.m. Thursday in the 9800 block of 108 Avenue, near the city's downtown area. Investigators found bullet damage to a travel trailer, two nearby homes and a vehicle. Police said no injuries were reported. As of publication, investigators have not released a description of any sus
federal-government-restores-full-health-coverage-for-refugees-and-asylum-claimants
CanadaAug 06, 2026

Federal government restores full health coverage for refugees and asylum claimants

The federal government under Prime Minister Mark Carney has reversed recent cuts to health coverage for refugees and asylum claimants, restoring full benefits under the Interim Federal Health Program. New rules introduced on May 1, 2026 required eligible refugees to pay a $4 co-payment for prescription medications. The changes also required them to cover 30 per cent of the cost of supplemental services, including dental care, vision care, physiotherapy and mental health services. The policy drew criticism from frontline physicians, human rights organizations and community advocates, who argued
rcmp-warn-western-canada-trucking-businesses-about-credit-card-fraud-scheme
CanadaAug 06, 2026

RCMP warn Western Canada trucking businesses about credit card fraud scheme

The Saskatchewan RCMP is warning trucking and transportation-related businesses across Western Canada about a credit card fraud scheme targeting commercial suppliers. According to an RCMP news release, suspects are contacting businesses by phone and using fraudulent credit cards to purchase truck tires, engine oil, trailer parts and other high-value items. Police say the fraud typically begins with a phone order and payment by credit card. The initial transaction may appear as approved or pending, prompting businesses to ship the goods by courier. After the shipment is delivered, the credit ca
rustad-criticizes-b-c-premiers-public-response-as-wildfire-evacuations-continue
BCAug 06, 2026

Rustad criticizes B.C. premier's public response as wildfire evacuations continue

B.C. Conservative Leader John Rustad has criticized Premier David Eby over his public response as thousands of people across British Columbia remain under evacuation orders because of ongoing wildfires. Rustad said it was unacceptable that the premier had not addressed the public while many residents remain displaced and families are uncertain whether their homes have survived. He described the situation as a failure of leadership, saying people affected by the fires expect clear answers and support from the province's top elected official. According to statements released by the B.C. Conserva
modi-netanyahu-discuss-west-asia-developments-in-phone-call
IndiaAug 06, 2026

Modi, Netanyahu discuss West Asia developments in phone call

Indian Prime Minister Narendra Modi and Israeli Prime Minister Benjamin Netanyahu spoke by telephone on Thursday to discuss recent developments in West Asia and the current regional situation. According to information released by Indian authorities, the two leaders also reviewed ongoing cooperation under the India–Israel Strategic Partnership. They reaffirmed their commitment to strengthening bilateral cooperation across multiple sectors. The conversation comes as both countries continue regular high-level engagement on regional and bilateral issues. Prime Minister Modi last spoke with Netan

Related News