9.38°C Vancouver

Sep 3, 2025 6:23 PM - The Canadian Press

Phone services, including the 911 landline, down in northern Vancouver Island

Share On

Residents in parts of northern Vancouver Island are without landline and cellphone service due to what telecom provider Telus says was damage to infrastructure caused by vandalism.

The company's service status map shows both Port McNeill and Port Hardy without home phone, mobile, internet and 911 landline service due to what it says is "damage inflicted upon Telus infrastructure."

Other communities on Vancouver Island, including Alert Bay, Campbell River and Port Alice, have also been affected.

Emergency Info B.C. says on social media that residents should still try to call 911 if they have an emergency.

However, people are also asked to get help from neighbours or others nearby if 911 landline service is not available.

Latest news

11-injured-after-grizzly-attacks-b-c-students-in-bella-coola
BCNov 21, 2025

11 injured after Grizzly attacks B.C. students in Bella Coola

A grizzly bear attacked a group of elementary school students in Bella Coola, in B.C.'s Central Coast region. A total of 11 people were injured in the incident, with two in critical condition and two others seriously injured. According to BC Emergency Health Services, seven people were treated at the scene. The incident is believed to have occurred around 2 p.m. Thursday. According to eyewitnesses, several people tried to stop the bear and a male teacher confronted the bear and suffered serious injuries. According to information, this teacher was taken to the hospital by helicopter. The Bella
CanadaNov 20, 2025

Indian national wanted in murder case arrested after being refused entry at Canada–U.S. border

U.S. border officials say a 22-year-old Indian national was taken into custody at the Peace Bridge crossing at Fort Erie after Canadian officers refused him entry over the weekend. The case is drawing renewed attention to cross-border screening practices that affect travel between Ontario and Western New York, a corridor frequently used by travellers from Ontario’s South Asian communities. According to a statement from U.S. Customs and Border Protection, the man – identified as Vishat Kumar – had previously entered the United States without authorization in 2024 and did not appear for a
chrystia-freeland-to-leave-parliament-for-senior-leadership-role-with-rhodes-trust-in-u-k
CanadaNov 20, 2025

Chrystia Freeland to leave Parliament for senior leadership role with Rhodes Trust in U.K.

Chrystia Freeland is preparing to leave federal politics next year as she moves to Oxford, England, to take up a senior leadership role with the Rhodes Trust. The educational charity confirmed that Freeland will become its next chief executive officer on July 1, overseeing one of the world’s most influential international scholarship programs. The organization administers the Rhodes Scholarship, which brings students from around the globe to study at the University of Oxford. Freeland’s appointment places her at the centre of an institution that has produced generations of leaders in publi
rain-and-snow-alerts-in-effect-as-coastal-and-northern-b-c-brace-for-strong-weather-system
BCNov 20, 2025

Rain and Snow Alerts in Effect as Coastal and Northern B.C. Brace for Strong Weather System

Environment and Climate Change Canada has issued a pair of weather alerts for communities along British Columbia’s north and central coast, warning that a strong frontal system could bring significant rain and heavy mountain snow through the end of the week. The agency says areas from Bella Coola through Kitimat may receive as much as 70 millimetres of rain, raising the risk of water pooling on roads and possible washouts near rivers and creeks. The system is expected to weaken by Friday, but officials caution that changing conditions may still affect travel across coastal corridors. While t
senate-approves-citizenship-reform-for-lost-canadians-as-advocates-raise-adoption-concerns
CanadaNov 20, 2025

Senate approves citizenship reform for ‘Lost Canadians’ as advocates raise adoption concerns

Federal legislation designed to address long-standing gaps in Canada’s citizenship rules has cleared the Senate and is expected to become law before a court-imposed deadline early next year. The bill aims to resolve cases involving so-called Lost Canadians – individuals born abroad to Canadian parents who were themselves born outside the country and who lost access to citizenship because of restrictive rules adopted in 2009. The changes come after the Ontario Superior Court ruled last year that the previous one-generation limit on citizenship by descent was unconstitutional. Under the upda

Related News