7.04°C Vancouver

Apr 30, 2024 6:30 PM - The Canadian Press

London Drugs probes if personal data was breached in cyber incident that shut stores

Share On
london-drugs-probes-if-personal-data-was-breached-in-cyber-incident-that-shut-stores
A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.(Photo: The Canadian Press)

London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.

The company says it's working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed "out of an abundance of caution."

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company's priority is fully restoring operations as soon as possible.

"We appreciate everyone's patience and support during this very difficult time and will provide updates as available."

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

Latest news

woman-dead-several-displaced-after-house-fire-in-mission
BCNov 07, 2025

Woman dead, several displaced after house fire in Mission

A woman has died and several people have been forced from their home following a house fire on Shaw Street in Mission earlier this week. Emergency crews were called to the rural property around 1:45 a.m. on November 6 after a neighbour reported flames coming from the home. When firefighters and RCMP officers arrived, the building was already fully engulfed. Once the fire was brought under control, investigators confirmed that an adult woman had been found dead inside the residence. A man was taken to hospital for smoke inhalation but has since been released. No other serious injuries were repo
b-c-sees-slight-job-decline-in-october-amid-u-s-tariff-uncertainty-says-minister
BCNov 07, 2025

B.C. sees slight job decline in October amid U.S. tariff uncertainty, says minister

British Columbia recorded a small drop in employment last month as global trade tensions and new U.S. tariffs added pressure to key sectors, according to the province’s jobs minister. Minister of Jobs and Economic Growth Ravi Kahlon said Friday that the October Labour Force Survey from Statistics Canada shows a decline of about 2,900 jobs in B.C., largely due to losses in construction and forestry. He linked those decreases to “unjustified” tariffs imposed by the United States, which he said have hurt workers and businesses across the province. Despite the monthly dip, Kahlon noted that
22-men-charged-in-quebec-child-exploitation-investigation
CanadaNov 07, 2025

22 men charged in Quebec child exploitation investigation

Quebec provincial police say 22 men have been arrested following a provincewide investigation into online child sexual exploitation. The suspects, aged 18 to 70, were taken into custody after a series of coordinated raids carried out earlier this week. According to the Sûreté du Québec, 20 of the accused have already appeared in court on charges that include possession, distribution and access of child sexual abuse material. The investigation was conducted between November 3 and 7, with more than 150 officers participating in searches across multiple cities, including Montreal, Quebec City,
canada-to-host-g7-foreign-ministers-meeting-in-niagara-with-india-among-invited-participants
CanadaNov 07, 2025

Canada to host G7 Foreign Ministers’ Meeting in Niagara, with India among invited participants

Canada’s Minister of Foreign Affairs, Anita Anand, has announced that foreign ministers from G7 member nations will gather in Niagara, Ontario, from November 11 to 12, 2025. The meeting will bring together representatives from France, Germany, Italy, Japan, the United Kingdom, the United States, and the European Union. Anand said Canada will also welcome ministers from several outreach countries, including Australia, Brazil, India, Saudi Arabia, Mexico, South Korea, South Africa, and Ukraine, as part of efforts to strengthen global cooperation on shared priorities. India’s External Affairs
AlbertaNov 07, 2025

Bitumen spill suspected in North Saskatchewan River after tanker crash near Smoky Lake

Emergency crews are responding to an apparent bitumen spill into the North Saskatchewan River after a tanker truck lost control and slid off a snow-covered highway northeast of Edmonton. RCMP from the Smoky Lake detachment said the vehicle left Highway 831 and entered the river amid heavy snow and poor road conditions. The driver reportedly climbed onto the truck’s roof before being rescued by boat. An environmental response team has been deployed to contain and clean up the spill, while officials continue to assess whether bitumen entered the river system. RCMP confirmed the driver was not

Related News