Canada Post moves ahead with plan to phase out door-to-door delivery

Canada Post says it is proceeding with a federally mandated restructuring plan that could see the permanent end of door-to-door mail delivery across the country.

In a statement to media Monday, the Crown corporation said the transformation is intended to adapt its operations to changing demand while avoiding ongoing financial pressure on taxpayers. According to the statement, the plan includes changes to delivery standards and a shift toward community mailboxes.

The direction follows a federal announcement in September, when Minister of Government Transformation, Public Works and Procurement Joël Lightbound said Canada Post was facing an “existential crisis.” According to the minister, the corporation had accumulated billions in losses since 2018 and was “effectively insolvent” at the time.

The federal government instructed Canada Post to implement structural changes to ensure long-term viability. These include converting remaining home delivery routes to community mailboxes and modernizing operations.

Canada Post said it is continuing discussions with the federal government on how the plan will be implemented. The corporation also confirmed it has begun consultations with bargaining agents regarding proposed changes that could affect workers.