B.C. updates safety measures after alleged breach in Surrey Memorial neonatal unit

Fraser Health is reviewing hospital screening procedures following a security breach at Surrey Memorial Hospital's neonatal intensive care unit, where an unauthorized visitor allegedly made physical contact with three newborns. The incident has raised questions about access controls in specialized hospital units and the measures in place to protect vulnerable patients.

According to the Surrey Police Service, the incident occurred on October 28, 2025, when a woman entered the neonatal unit without authorization and allegedly made skin-to-skin contact with three infants. Investigators subsequently identified 35-year-old Lindsey Susan Hirtreiter, who was charged with three counts of assault. The allegations have not been proven in court.

B.C. Health Minister Josie Osborne described the incident as "extremely distressing" while addressing the legislature on December 1. She confirmed that Fraser Health had introduced additional safety procedures in response. The incident has also brought attention to the responsibilities of hospital administrators and the provincial health authority in monitoring access to restricted patient-care areas.

In a response to Connect Newsroom, a Fraser Health media liaison confirmed that the health authority is reviewing its screening procedures and intends to update them to prevent similar security lapses. The liaison said Fraser Health is committed to providing the best possible services and ensuring the safety of patients, families and staff. Specific changes and an implementation timeline were not provided in the response.

Connect Newsroom also contacted the B.C. Ministry of Health for comment on hospital security and provincial oversight. No response was received by publication time. Fraser Health is responsible for operating Surrey Memorial Hospital, while the provincial government oversees the broader public health system.

Surrey Memorial Hospital provides specialized neonatal care to families in Surrey and surrounding communities. The incident has brought hospital visitor-screening practices under scrutiny, particularly in departments caring for newborns and other medically vulnerable patients. Fraser Health's review is expected to determine what changes are needed to strengthen access controls and reduce the risk of unauthorized entry.