911 communications workers in B.C. vote 95% in favour of strike action

A union representing more than 700 emergency communications workers in British Columbia says members have voted 95 per cent in favour of strike action as contract negotiations continue with E-Comm, the organization that operates many of the province’s 911 call services.

CUPE 8911 said Thursday the vote reflects concerns among front-line staff about staffing shortages, workload pressures and long-term sustainability within the emergency communications system. The union said workers would be in a legal strike position once an essential services order is finalized through the labour relations process.

According to the union, bargaining has continued for several months without a new agreement. Workers are seeking wage increases, improved staffing levels and additional health supports, including measures addressing burnout and occupational stress injuries linked to extended work hours.

E-Comm said previously that maintaining uninterrupted 911 service remains its top priority and confirmed last month it would seek mediation through the B.C. Labour Relations Board. The employer has also said it is working toward a “fair and sustainable” agreement while considering financial pressures facing local government funding partners.